Refund & 100% Pass Guarantee Policy

Effective Date: January 1, 2026

100% Pass Guarantee Terms (Ultimate Plan)

Students subscribed to the Ultimate Pass Guarantee plan are eligible for a 100% full money-back refund if they do not pass their registered licensing exam (NCLEX-RN, NMC CBT, OET, DHA, HAAD, Prometric), subject to the following completion requirements:

Complete at least 80% of recommended AI QBank practice questions.
Achieve an AI Pass Readiness probability score of 90%+ prior to taking the official exam.
Submit official board result documentation within 30 days of score release.

Standard 7-Day Money-Back Guarantee

If you are not fully satisfied with NursePass within the first 7 days of subscribing to any paid plan, you may request a no-questions-asked 100% refund by emailing support@nursepass.ai.